Insplor (“we,” “us,” or “our”), operated by Digital Marketing Pty Ltd t/a Insplor Agency, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, Insplor.com, or engage with our services. By using our website and services, you consent to the collection and use of your personal information as outlined in this policy.
Owner and Data Controller
- Company Name: Digital Marketing Pty Ltd t/a Insplor Agency
- Address: 4/19 Mumford Pl, Balcatta WA 6021
- Contact Email: support@insplor.com
We are committed to complying with the United Privacy Principles under the Privacy Act 1988 (Cth) (“Privacy Act”) and any other relevant privacy laws in USA. We take all reasonable steps to ensure the privacy and protection of your personal information.
1. Collection of Personal Information
We collect personal information from clients and website users in order to provide our services, meet legal obligations, and improve the user experience on our site. The types of personal information we collect may include, but are not limited to:
- Name
- Contact Information (e.g., email address, phone number)
- Business Details (e.g., business name, ABN)
- Payment Information (e.g., credit card details, billing address)
- Website Analytics Data (e.g., IP address, browser type, pages visited, and other online identifiers)
Methods of Collection
We collect personal information directly from our clients when they:
- Request a quote or inquire about our services.
- Sign up for services, newsletters, or marketing communications.
- Communicate with us via phone, email, or social media.
- Provide feedback or participate in surveys.
In some cases, we may also collect personal information from third-party sources such as:
- Publicly available data or information.
- Our partners, such as web hosting providers or payment processors.
We will only collect third-party information with your consent and where it is necessary to provide our services or fulfill a legal obligation.
2. Use of Personal Information
The personal information we collect is used to provide our services efficiently and to meet our obligations under applicable law. Specifically, we use personal data for the following purposes:
Service Provision
- To deliver the services you have requested, such as web design, SEO, social media management, or digital marketing strategies.
- To communicate with you about your projects, invoices, and customer support inquiries.
- To process payments for services rendered.
Communication
- To send important notices, such as updates regarding changes to our services, terms, or policies.
- To respond to client inquiries, requests, or complaints.
Marketing Purposes
- With your consent, we may use your personal information to send you marketing materials, newsletters, or promotional offers related to our services. You may opt-out of these communications at any time by following the unsubscribe link provided in our emails or by contacting us directly at support@insplor.com.
Website Improvement and Analytics
- To analyze website traffic, user behavior, and trends to improve our website’s functionality and enhance your user experience.
- We may use website analytics data to customize our site to your preferences and better understand how users interact with our content.
3. Disclosure of Personal Information
We only disclose your personal information where necessary to provide services or where required by law. The situations in which we may disclose your information include:
Service-Related Disclosure
- Third-Party Service Providers: We may share personal information with trusted third-party providers, such as web hosting companies, payment processors, or marketing platforms, in order to deliver our services. These third parties are bound by confidentiality agreements and are only authorized to use your information for the purpose of providing services to us.
Legal and Regulatory Obligations
- Legal Requirements: We may disclose your personal information to comply with legal or regulatory requirements, such as a court order, subpoena, or law enforcement request.
- Protection of Rights: If necessary, we may also disclose personal information to protect our legal rights, enforce our terms of service, or prevent fraud or other illegal activities.
We do not sell, rent, or trade personal information to any third parties for marketing or advertising purposes.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data about your interaction with our website and enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our site.
Types of Cookies We Use
- Essential Cookies: These are necessary for the basic functioning of our website. Without these cookies, some parts of the site may not work correctly.
- Performance and Analytics Cookies: These cookies collect information about how users interact with our website, such as which pages are visited most frequently and how long users spend on the site. This helps us improve site performance and provide a better user experience.
Managing Cookies
Most web browsers allow you to manage cookie settings, including blocking or deleting cookies. However, please note that if you disable cookies, some features of our website may not function as intended.
For more information on cookies, including how to control them, you can visit: www.allaboutcookies.org.
5. Media and Content Usage
Insplor may collect media, such as photos or videos, in the course of providing our services. These media assets may be used for marketing purposes, including on our website, social media platforms, and promotional materials. We will always obtain explicit consent from individuals before using their likeness or media content for marketing or promotional purposes.
If you wish to withdraw your consent for media use, you can contact us at support@insplor.com. We will make every effort to comply with your request.
6. Security of Personal Information
We take reasonable measures to protect the security of your personal information from unauthorized access, disclosure, or misuse. These measures include technical, administrative, and physical safeguards designed to maintain the confidentiality and integrity of your data.
Security Practices
- Data Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive data transmitted over the internet, such as payment information.
- Access Control: Access to personal information is restricted to authorized personnel who require it to perform their job duties.
- Data Storage: Personal information is stored in secure systems with appropriate security controls in place.
Despite our efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your personal information.
7. Access and Correction of Personal Information
You have the right to access the personal information we hold about you, request corrections to inaccurate or outdated data, or request the deletion of your personal information. We will respond to such requests in accordance with our legal obligations.
Requesting Access or Correction
To request access or correction of your personal information, please contact us via email at support@insplor.com. We may ask you to verify your identity before processing your request to ensure your data is protected.
Deleting Personal Information
If you wish to have your personal information deleted, please contact us at support@insplor.com. We will comply with your request unless we are required to retain certain information for legal or regulatory reasons.
8. Third-Party Websites
Our website may contain links to third-party websites, plugins, or services that are not operated or controlled by us. Please be aware that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before interacting with those websites or providing personal information.
9. Indemnification
You agree to indemnify and hold Insplor, its directors, officers, employees, and agents harmless from and against any claims, losses, liabilities, damages, and expenses (including legal fees) arising from or related to your use of our website or services, or any violation of this Privacy Policy.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our website and services following any changes to this policy constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
- Email: support@insplor.com
- Address: 4/19 Mumford Pl, Balcatta WA 6021
We will respond to your inquiries in a timely manner and ensure that your concerns are addressed in accordance with our legal obligations.